5% off
CLASS
Free UK Delivery On Orders Over £99!No Minimum Order On Selected Items!Returns On Plain Items!
Menu

Help centre

Frequently asked questions

Find answers about personalised workwear, embroidery, printing, artwork uploads, delivery, VAT and placing branded clothing orders with Classworkwear.

Can I add my logo to workwear and uniforms?

Yes. Classworkwear specialises in personalised workwear, uniforms, teamwear and branded clothing. You can choose suitable garments and add embroidery or print options for logos, names and team branding.

Do you offer embroidery and printing?

Yes. We offer embroidery and print options depending on the garment, artwork and placement. Some garments are better suited to embroidery, while others work better with print.

What products can I customise?

You can customise many types of workwear and teamwear, including T-shirts, polo shirts, hoodies, sweatshirts, jackets, hi-vis clothing, caps, hats, bags and hospitality workwear. Available options depend on the product and selected customisation method.

Can businesses, schools, clubs and charities order from Classworkwear?

Yes. Classworkwear is suitable for businesses, schools, clubs, charities, organisations and teams that need branded clothing for staff, events, sports, work or everyday use.

Can I upload my artwork or logo?

Yes. You can upload artwork during the customisation process. For the best result, use a clear, high-quality logo file. Vector artwork is usually best for print where available.

What file type is best for my logo?

Vector files such as AI, EPS or editable PDF files are usually best for print. High-quality PNG or JPG files may also be suitable. Avoid screenshots, small web images or heavily compressed files where possible.

Will you check my artwork before production?

If we spot an issue that may affect production quality, we may contact you before proceeding. Please still check all spelling, colours, placement notes and artwork details carefully before placing your order.

Will I see the price before checkout?

Yes. The buying flow is designed to show garment pricing, customisation charges and order totals before checkout, so you can review your order before placing it.

Do you offer bulk or team orders?

Yes. Classworkwear is suitable for staff uniform, teamwear and group orders. Larger or more complex requirements may qualify for tailored pricing, so contact us if you need support with a bigger order.

Do prices include VAT?

The storefront supports VAT display options. Prices and order totals may be shown with or without VAT depending on your selected display setting, and the final order total is shown before payment.

How long does delivery take?

Delivery times vary depending on the products, order size and customisation requirements. Personalised orders can take longer than plain garments because artwork preparation and production time may be required.

Can I change my order after placing it?

If you need to change an order, contact us as soon as possible. Customised orders may move into production quickly, so changes are not always possible once production has started.

Can I return customised workwear?

Customised and personalised goods are generally non-returnable unless they are faulty, not as described or supplied incorrectly. Please check sizes, colours, artwork and order details carefully before placing your order.

How can I contact Classworkwear?

You can contact us by phone on 020 8423 3880 or by email at sales@classworkwear.com. You can also use the contact page for product, artwork, customisation or order support.

Still need help?

Contact us and we’ll help with product choices, artwork questions, customisation options or order support.

Contact us